Hospitality Operations Management
GRMS
A practical hospitality management platform for managing accommodation, reservations, room allocation, guest services, meals, billing, communication, reporting and day-to-day hospitality operations from one place.
What it covers
A live board of every room
Occupied, arriving, free or being prepared — the state of the whole property at a glance, updated as the day moves.
Reservation to room, cleanly
Take a booking, hold the dates and allocate the room on arrival — without double-booking a night.
Rates, meals and services
Rate cards, meal plans and services are set once and priced per stay, so the bill at checkout is never a surprise.
Bills, payments, records
The stay becomes an itemised bill with rooms, meals and extras. Record payments, print receipts and keep clean records for reporting.
Guests kept informed
Confirmations, updates and bills reach guests on the channels they already use — with consent recorded before any message is sent.
Set up and supported remotely
Properties are configured remotely, devices arrive ready to sign in, and updates ship without a site visit.
Who it fits
Built for accommodation operations of every kind.
GRMS suits guest houses, corporate accommodation, institutional hospitality, clubs, campuses, managed lodging and similar establishments — anywhere rooms, guests, meals and billing have to be run cleanly day after day. It is built for the front desk first: quick, repeated actions on the devices your team already works with, and the same clear picture of the operation for the people responsible for it.
Better control of hospitality operations, with less manual work and clearer visibility.
Where it stands
In live pilot, onboarding selectively.
GRMS is running in a live pilot with a real property today, and we are onboarding a small number of additional pilot establishments. If you run accommodation and want to be one of them, write to us — we'll tell you honestly whether it fits how you work.
Want GRMS at your establishment?
Tell us about your rooms, your rates and how your desk runs today. That's all a first conversation needs.